This topic contains 6 replies, has 3 voices, and was last updated by  Tim 10 years, 3 months ago. This post has been viewed 2076 times

auto show subcategories not working

  • Bond August 20, 2014 at 3:15 pm

    yesterday i bought and installed the menucreator extension for magento. Everything works fine, and i created a menu which must show the subcategories. I enabled this function and everything is active, but the subcategories are not showing. What goes wrong?

    Tim August 20, 2014 at 4:32 pm
    Bond wrote:

    yesterday i bought and installed the menucreator extension for magento. Everything works fine, and i created a menu which must show the subcategories. I enabled this function and everything is active, but the subcategories are not showing. What goes wrong?

    Hi Bond,
    You can do more some following steps:
    1, Go to MenuPro -> MCP Settings, click “Refresh” button on Optimization Performance tab.
    2, Make sure all subcategories activated, and select YES in “Include in Navigation Menu” option.
    If you try 2 step above and the subcategories still not showing. I need to check your setting on backend. Let me know if you still have trouble.

    http://magebay.com
    http://productsdesignercanvas.com/
    http://www.menucreatorpro.com/
    http://www.productsdesignerpro.com/

    Bond August 25, 2014 at 1:26 pm
    This reply has been marked as private.
    Bond August 26, 2014 at 8:57 am
    This reply has been marked as private.
    Tim August 26, 2014 at 9:22 am

    Hi Bond,
    Sorry about late reply. I will help you to fix that error. Please send me ftp and backend access info to my email: [email protected]

    Thank you,

    http://magebay.com
    http://productsdesignercanvas.com/
    http://www.menucreatorpro.com/
    http://www.productsdesignerpro.com/

    bhma September 9, 2014 at 8:47 am

    Hi, I had the same issue after re-arranging my categories for a multi-site configuration. I found the solution to be…
    Turn on ‘Include in Navigation’ on my stores root category, one I did that the category drop down populated with all sub categories.
    Simple in the end!

    www.bhma.co.uk, www.prettymaison.co.uk, www.tradeshopdirect.co.uk

    Tim September 9, 2014 at 2:05 pm
    bhma wrote:

    Hi, I had the same issue after re-arranging my categories for a multi-site configuration. I found the solution to be…
    Turn on ‘Include in Navigation’ on my stores root category, one I did that the category drop down populated with all sub categories.
    Simple in the end!

    Hi bhma, a big thank you for your simple solution.

    http://magebay.com
    http://productsdesignercanvas.com/
    http://www.menucreatorpro.com/
    http://www.productsdesignerpro.com/

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