Now i write this topic guide you pre-check basic errors of Products Designer Pro (PDP).

1. Check Mysql version and PHP version

PDP now only run with:

5.6 <= PHP version <= 7.0

5.6 <= Mysql version

2. Check extension

Access this link: https://link-to-pdp/php.php.

Find all Required extensions: 

imagick, iconv, simplexml, curl, mcrypt, hash, zip, pdo_mysql, json (common extension).

soap or oauth (if using magento 1.x.x).

If not found any extensions, please install it.

3. Check Enviroment PHP

Access this link: https://link-to-pdp/php.php.

Find by keyword and check values sample below:

allow_url_fopen: On

always_populate_raw_post_data : -1

memory_limit: 512 or more

post_max_size: max size body of the request include all file upload, need bigger then upload_max_filesize

upload_max_filesize: max size of file upload by your requied, need small then post_max_size

safe_mode: Off

max_file_uploads: number of files allow upload in request

max_execution_time: 120s or more

4. Check Themes Config

Navigate to System->Editor Configuration

Now we only support Default Theme and Custom theme refer https://productsdesignerpro.com/manual-guide/system-configuration/create-new-theme-guide/#. If now config Ultimo Theme or Canva Theme, please change to Default Theme

Cheers 🙂!~